Case Studies
Top 20 U.S. Health System
Clinician turnover is one of the costliest challenges facing health systems today. One of the top 20 U.S. health systems faced this challenge in one of its thriving markets. Traditional surveys failed to capture disengaged clinicians – the “silent sufferers” most likely to resign – and offered little guidance for proactive retention.
How AI can help with healthcare worker burnout: An Op-Ed from SSM Health Executive Dr. Heather Schmidt
In an op-ed published by the St. Louis Business Journal, Dr. Heather Schmidt, System Medical Director of Employee Well-being at SSM Health, explores how AI can help healthcare organizations address clinician burnout and turnover before it’s too late. Dr. Schmidt highlights SSM Health’s partnership with Atalan and its use of Clinician Retention Intelligence to identify at-risk providers up to a year before departure, enabling earlier intervention and more personalized support. The collaboration has already helped SSM Health identify 16 at-risk providers and take steps to reduce their likelihood of leaving. Now, the health system is expanding its efforts through an Atalan for Nursing pilot, with nurses actively contributing to the program’s design. Schmidt emphasizes the potential of AI to help healthcare leaders better understand working conditions, support clinician wellbeing, and build a more sustainable workforce.
